Last updated: September 18, 2025
At Fiardasa, customer satisfaction is our top priority. We want you to shop with confidence.
1. Return Window
You may return items within 30 days of receipt of your order.
2. Eligible Returns
We accept returns for both:
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Defective products (manufacturing or shipping defects).
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Non-defective products (if you change your mind).
3. Return Process
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Returns are free of charge.
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A return label is included in the package for your convenience.
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No restocking fees apply.
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Products must be returned by mail.
4. Refunds
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Once we receive and inspect the returned product, your refund will be processed within 24 hours maximum.
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Refunds will be issued to your original payment method.
5. Exchanges
We gladly accept exchanges. If you wish to exchange an item, contact us before mailing it back.
6. Contact Us for Returns
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Email: joffreybaduel73@gmail.com
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Phone: +1 971-563-6673
Working hours: Monday – Saturday, until 2 PM (Central US & Canada Time Zone).